Wex Photo Video

🇬🇧 UK Store

The UK's specialist for cameras, lenses, video and imaging equipment

★★★★★4.5(42,300)Trustpilot

Visit Wex Photo Video →

1997

Founded

Norwich

United Kingdom

1–3 days

Standard delivery

Day returns

About Wex Photo Video

Founded in 1997 and headquartered in Norwich, Wex Photo Video is one of the UK's most respected specialist retailers for cameras, lenses, tripods, lighting, video equipment, drones, and related accessories. Their focus is firmly on photography and video rather than musical instruments — which means they appear on Gear Deals primarily for creator-adjacent gear: audio recorders, video lighting, microphones for content creation, and camera-mountable audio equipment. Wex is known for competitive pricing, an excellent used/pre-owned department, and knowledgeable UK-based staff.

Why Shop at Wex Photo Video

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UK Photo & Video Specialist

27 years serving photographers and videographers across the UK.

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Pre-Owned with Warranty

Quality-checked used equipment with a 6-month Wex warranty included.

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Excellent Trustpilot Rating

Consistently rated 4.5+ on Trustpilot by thousands of customers.

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Next-Day UK Delivery

Fast, tracked delivery to UK mainland with next-day option available.

GearDeals Verdict

Wex Photo Video is the UK's premier destination for photography and video equipment, and is relevant to Gear Deals for audio recording equipment, content creation gear, video lighting, and microphones. Their 27 years of UK trading, outstanding Trustpilot score, and excellent pre-owned department make them a highly trustworthy choice for creator-focused gear.

Pros

✓UK-based with 27 years of trading history
✓Outstanding Trustpilot rating
✓Excellent pre-owned department with Wex warranty
✓Fast UK delivery — next day available
✓Knowledgeable UK-based customer service
✓Authorised UK dealer for major camera brands

Cons

✕Primarily a photo/video retailer — not a general music store
✕Limited range of musical instruments
✕Less relevant if you're looking for guitar or studio gear

Shipping to the UK

Standard Delivery

Delivered to UK mainland via tracked courier.

From £3.99

2–3 days

Next-Day Delivery

Order before 5pm for next-day delivery to most UK postcodes.

From £6.99

1–1 days

Free Standard Delivery

Free delivery on orders over £50.

Free

2–3 days

Full shipping details →

Payment Methods

Finance (PayItMonthly)

Returns & Warranty

↩

Return window

30 days

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Warranty

All new products include the full manufacturer's warranty. Wex's pre-owned items come with their own 6-month Wex warranty.

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Buyer Protection

Wex is a UK-regulated retailer. Your statutory consumer rights apply to all purchases, and their UK-based team is available to assist with any issues.

Returns policy →

Customer Reviews

★★★★★

“Wex is simply the best camera retailer in the UK. I've been buying from them for over a decade and they've never let me down. The pre-owned section is outstanding — great quality checks and honest grading.”

Alex M. · Norwich

★★★★★

“Needed a field recorder quickly for a project. Wex had it in stock, their advice over the phone was genuinely useful, and it arrived next day. Exactly the kind of specialist retailer the UK needs more of.”

Fiona K. · Oxford

Frequently Asked Questions — Wex Photo Video

GearDeals Scores

UK Suitability8.6

Shipping Clarity9.0

Payment Flexibility8.0

Return Friendliness9.0

Ratings

Trustpilot

★★★★★4.5(42,300)

GearDeals Editorial

★★★★☆4.3(5,140)

Best For

✓Camera and lens purchases
✓Video and content creation equipment
✓Location audio recording gear
✓Drone and aerial photography
✓Pre-owned photography equipment at great value

Specialist Areas

PhotographyVideoAudioContent CreationDronesLightingImaging

Contact & Support

Customer Service

01603 208 000

Mon–Fri 09:00–17:30, Sat 09:00–17:00

Help Centre

Visit support →

Email Support

sales@wexphotovideo.com

Response within 1 business day

Quick Links

🌐 Official website 💬 Customer support ↩ Returns policy 📦 Shipping info